{"id":10975,"date":"2024-07-30T03:15:16","date_gmt":"2024-07-30T03:15:16","guid":{"rendered":"https:\/\/mochidemy.com\/blog\/?p=10975"},"modified":"2024-12-23T02:24:51","modified_gmt":"2024-12-23T02:24:51","slug":"dien-thoai-tieng-anh","status":"publish","type":"post","link":"https:\/\/mochidemy.com\/blog\/dien-thoai-tieng-anh\/","title":{"rendered":"50+ m\u1eabu c\u00e2u giao ti\u1ebfp qua \u0111i\u1ec7n tho\u1ea1i b\u1eb1ng ti\u1ebfng Anh hay g\u1eb7p nh\u1ea5t"},"content":{"rendered":"\n<p>B\u1ea1n \u0111\u00e3 bao gi\u1edd nh\u1eadn \u0111\u01b0\u1ee3c cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Anh m\u00e0 b\u1ed1i r\u1ed1i kh\u00f4ng bi\u1ebft ph\u1ea3i n\u00f3i g\u00ec ch\u01b0a? \u0110\u1eebng lo, MochiMochi s\u1ebd cung c\u1ea5p cho b\u1ea1n nh\u1eefng m\u1eabu c\u00e2u giao ti\u1ebfp tr\u00ean \u0111i\u1ec7n tho\u1ea1i ph\u1ed5 bi\u1ebfn nh\u1ea5t b\u1eb1ng ti\u1ebfng Anh th\u00f4ng qua b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y nh\u00e9!<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/learn.mochidemy.com\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"250\" src=\"https:\/\/mochidemy.com\/blog\/wp-content\/uploads\/2024\/05\/1000-tu-vung-tieng-anh-giao-tiep.gif\" alt=\"1000 t\u1eeb v\u1ef1ng ti\u1ebfng anh giao ti\u1ebfp\" class=\"wp-image-13233\"\/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size\" style=\"font-size:17px\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/learn.mochidemy.com\/\" style=\"background-color:#23ac28\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>H\u1ecdc th\u1eed ngay<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><strong><em>N\u1ed9i dung trong b\u00e0i: <\/em><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"#cum-tu\">C\u00e1c c\u1ee5m t\u1eeb ti\u1ebfng Anh v\u1ec1 giao ti\u1ebfp tr\u00ean \u0111i\u1ec7n tho\u1ea1i<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#cau-giao-tiep-dien-thoai\">M\u1eabu c\u00e2u giao ti\u1ebfp b\u1eb1ng ti\u1ebfng Anh qua \u0111i\u1ec7n tho\u1ea1i<\/a><\/strong>\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"#mau-cau-1\">M\u1eabu c\u00e2u khi b\u1ea1n l\u00e0 ng\u01b0\u1eddi g\u1ecdi \u0111i\u1ec7n (Making phone calls)<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#mau-cau-2\">M\u1eabu c\u00e2u khi b\u1ea1n l\u00e0 ng\u01b0\u1eddi tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i (Receiving phone calls)<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#mau-cau-3\">M\u1eabu c\u00e2u tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#mau-cau-4\">M\u1eabu c\u00e2u gi\u1edbi thi\u1ec7u b\u1ea3n th\u00e2n<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#mau-cau-5\">M\u1eabu c\u00e2u y\u00eau c\u1ea7u g\u1eb7p ai \u0111\u00f3<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#mau-cau-6\">M\u1eabu c\u00e2u khi cu\u1ed9c g\u1ecdi b\u1ecb gi\u00e1n \u0111o\u1ea1n<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#mau-cau-7\">M\u1eabu c\u00e2u \u0111\u1ec1 ngh\u1ecb, y\u00eau c\u1ea7u<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#mau-cau-8\">M\u1eabu c\u00e2u \u0111\u1ec3 l\u1ea1i l\u1eddi nh\u1eafn<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#mau-cau-9\">M\u1eabu c\u00e2u x\u00e1c nh\u1eadn th\u00f4ng tin<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#mau-cau-10\">M\u1eabu c\u00e2u tr\u1ea3 l\u1eddi t\u1ef1 \u0111\u1ed9ng qua \u0111i\u1ec7n tho\u1ea1i<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#mau-cau-11\">M\u1eabu c\u00e2u k\u1ebft th\u00fac cu\u1ed9c g\u1ecdi<\/a><\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background\" style=\"background-color:#f3f3f3;color:#f3f3f3\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"cum-tu\" style=\"font-size:24px\">I. C\u00e1c c\u1ee5m t\u1eeb ti\u1ebfng Anh v\u1ec1 giao ti\u1ebfp tr\u00ean \u0111i\u1ec7n tho\u1ea1i<\/h2>\n\n\n\n<p>Khi s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 giao ti\u1ebfp, trao \u0111\u1ed5i h\u1eb1ng ng\u00e0y b\u1ea1n c\u1ea7n l\u01b0u \u00fd nh\u1eefng t\u1eeb v\u00e0 c\u1ee5m t\u1eeb th\u00f4ng d\u1ee5ng sau \u0111\u00e2y. \u0110\u1eebng qu\u00ean l\u01b0u nh\u1eefng t\u1eeb n\u00e0y v\u00e0o MochiVocab \u0111\u1ec3 \u00f4n t\u1eadp hi\u1ec7u qu\u1ea3 h\u01a1n v\u1edbi t\u00ednh n\u0103ng &#8220;Th\u1eddi \u0111i\u1ec3m v\u00e0ng&#8221; nh\u00e9. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size\" style=\"font-size:17px\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/learn.mochidemy.com\/\" style=\"background-color:#23ac28\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>H\u1ecdc th\u1eed ngay<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/learn.mochidemy.com\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"2326\" src=\"https:\/\/mochidemy.com\/blog\/wp-content\/uploads\/2024\/07\/mochi-luu-tu.webp\" alt=\"mochi l\u01b0u t\u1eeb\" class=\"wp-image-9869\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/learn.mochidemy.com\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"2315\" src=\"https:\/\/mochidemy.com\/blog\/wp-content\/uploads\/2024\/07\/mochi-tra-tu-phone-in.webp\" alt=\"\" class=\"wp-image-14066\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/learn.mochidemy.com\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"2314\" src=\"https:\/\/mochidemy.com\/blog\/wp-content\/uploads\/2024\/07\/mochi-luu-tu-phone-in.webp\" alt=\"\" class=\"wp-image-14067\"\/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th>T\u1eeb v\u1ef1ng<\/th><th><strong>Ngh\u0129a<\/strong><\/th><th><strong>V\u00ed d\u1ee5<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Break up<\/td><td>M\u1ea5t t\u00edn hi\u1ec7u, gi\u00e1n \u0111o\u1ea1n<\/td><td>I couldn&#8217;t understand her message because the call suddenly broke up and the signal was lost. (T\u00f4i kh\u00f4ng nghe r\u00f5 \u0111\u01b0\u1ee3c tin nh\u1eafn c\u1ee7a c\u00f4 \u1ea5y v\u00ec cu\u1ed9c g\u1ecdi \u0111\u1ed9t nhi\u00ean b\u1ecb gi\u00e1n \u0111o\u1ea1n v\u00e0 t\u00edn hi\u1ec7u b\u1ecb m\u1ea5t.)<\/td><\/tr><tr><td>Phone in<\/td><td>G\u1ecdi \u0111i\u1ec7n tho\u1ea1i \u0111\u1ebfn n\u01a1i l\u00e0m vi\u1ec7c<\/td><td>Don&#8217;t forget to phone in early if you&#8217;re going to be late for your shift. (\u0110\u1eebng qu\u00ean g\u1ecdi tr\u01b0\u1edbc n\u1ebfu b\u1ea1n s\u1ebd \u0111\u1ebfn mu\u1ed9n v\u00e0o ca l\u00e0m vi\u1ec7c c\u1ee7a m\u00ecnh.)<\/td><\/tr><tr><td>Call back&nbsp;<\/td><td>G\u1ecdi l\u1ea1i<\/td><td>I missed my friend&#8217;s call, so I need to call her back and apologize for not answering. (T\u00f4i \u0111\u00e3 b\u1ecf l\u1ee1 cu\u1ed9c g\u1ecdi c\u1ee7a b\u1ea1n m\u00ecnh, v\u00ec v\u1eady t\u00f4i c\u1ea7n g\u1ecdi l\u1ea1i v\u00e0 xin l\u1ed7i v\u00ec \u0111\u00e3 kh\u00f4ng tr\u1ea3 l\u1eddi.)<\/td><\/tr><tr><td>Call about<\/td><td>G\u1ecdi \u0111\u1ec3 l\u00e0m g\u00ec<\/td><td>I\u2019m calling about the post I saw on your Facebook. (T\u00f4i g\u1ecdi \u0111\u1ebfn \u0111\u1ec3 h\u1ecfi v\u1ec1 m\u1ed9t b\u00e0i \u0111\u0103ng tr\u00ean Facebook c\u1ee7a b\u1ea1n.)<\/td><\/tr><tr><td>Call up<\/td><td>G\u1ecdi \u0111i\u1ec7n<\/td><td>I need to call up my friend to invite her to the party tonight. (T\u00f4i c\u1ea7n g\u1ecdi \u0111i\u1ec7n cho b\u1ea1n c\u1ee7a m\u00ecnh \u0111\u1ec3 m\u1eddi c\u00f4 \u1ea5y \u0111\u1ebfn b\u1eefa ti\u1ec7c t\u1ed1i nay.)<\/td><\/tr><tr><td>Hold on\/Hold the line<\/td><td>Gi\u1eef m\u00e1y<\/td><td>Hold on, I&#8217;ll be right back with your order. (Gi\u1eef m\u00e1y ch\u00fat, t\u00f4i s\u1ebd quay l\u1ea1i ngay v\u1edbi \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n.)<\/td><\/tr><tr><td>The line is busy\/engaged<\/td><td>\u0110\u01b0\u1eddng d\u00e2y b\u1eadn<\/td><td>The line is busy. Please, call back. (\u0110\u01b0\u1eddng d\u00e2y b\u1eadn. Vui l\u00f2ng g\u1ecdi l\u1ea1i.)<\/td><\/tr><tr><td>Get back to someone<\/td><td>G\u1ecdi l\u1ea1i cho ai \u0111\u00f3<\/td><td>My connection is bad. I\u2019ll get back to you in 5 minutes. (K\u1ebft n\u1ed1i c\u1ee7a t\u00f4i k\u00e9m. T\u00f4i s\u1ebd g\u1ecdi l\u1ea1i cho b\u1ea1n trong 5 ph\u00fat.)<\/td><\/tr><tr><td>Speak up<\/td><td>N\u00f3i l\u1edbn l\u00ean<\/td><td>During the phone call, don&#8217;t hesitate to speak up if you have any concerns or suggestions. (Trong cu\u1ed9c g\u1ecdi, \u0111\u1eebng ng\u1ea7n ng\u1ea1i l\u00ean ti\u1ebfng n\u1ebfu b\u1ea1n c\u00f3 b\u1ea5t k\u1ef3 lo l\u1eafng hay \u0111\u1ec1 xu\u1ea5t n\u00e0o.)<\/td><\/tr><tr><td>Put through<\/td><td>Chuy\u1ec3n m\u00e1y, n\u1ed1i m\u00e1y<\/td><td>Can you please put me through your mom? (B\u1ea1n c\u00f3 th\u1ec3 vui l\u00f2ng chuy\u1ec3n m\u00e1y gi\u00fap t\u00f4i cho m\u1eb9 b\u1ea1n \u0111\u01b0\u1ee3c kh\u00f4ng?)<\/td><\/tr><tr><td>No reception&nbsp;<\/td><td>M\u1ea5t t\u00edn hi\u1ec7u<\/td><td>There is no reception here. (\u1ede \u0111\u00e2y kh\u00f4ng c\u00f3 t\u00edn hi\u1ec7u.)<\/td><\/tr><tr><td>Hang up on somebody<\/td><td>C\u00fap m\u00e1y<\/td><td>The customer was so rude that I hung up on him. (Kh\u00e1ch h\u00e0ng qu\u00e1 th\u00f4 l\u1ed7 n\u00ean t\u00f4i \u0111\u00e3 c\u00fap m\u00e1y.)<\/td><\/tr><tr><td>Take a message<\/td><td>Ghi l\u1ea1i l\u1eddi nh\u1eafn<\/td><td>Could you take a message and ask them to call me back? (B\u1ea1n c\u00f3 th\u1ec3 ghi l\u1ea1i l\u1eddi nh\u1eafn v\u00e0 b\u1ea3o h\u1ecd g\u1ecdi l\u1ea1i cho t\u00f4i kh\u00f4ng?)<\/td><\/tr><tr><td>Leave a message<\/td><td>\u0110\u1ec3 l\u1ea1i l\u1eddi nh\u1eafn<\/td><td>Could you please leave a message for me if I&#8217;m not available? (B\u1ea1n c\u00f3 th\u1ec3 vui l\u00f2ng \u0111\u1ec3 l\u1ea1i l\u1eddi nh\u1eafn cho t\u00f4i khi t\u00f4i v\u1eafng m\u1eb7t kh\u00f4ng?)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"cau-giao-tiep-dien-thoai\" style=\"font-size:24px\">II. M\u1eabu c\u00e2u giao ti\u1ebfp b\u1eb1ng ti\u1ebfng Anh qua \u0111i\u1ec7n tho\u1ea1i<\/h2>\n\n\n\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng t\u00ecnh hu\u1ed1ng giao ti\u1ebfp qua \u0111i\u1ec7n tho\u1ea1i th\u01b0\u1eddng th\u1ea5y trong th\u1ef1c th\u1ebf. \u1ede m\u1ed7i v\u1ecb tr\u00ed \u0111\u1ed1i tho\u1ea1i, h\u00e3y c\u00f9ng xem nh\u1eefng m\u1eabu c\u00e2u b\u1ea1n c\u1ea7n n\u00f3i l\u00e0 g\u00ec nh\u00e9!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mau-cau-1\" style=\"font-size:20px\">1. M\u1eabu c\u00e2u khi b\u1ea1n l\u00e0 ng\u01b0\u1eddi g\u1ecdi \u0111i\u1ec7n (Making phone calls)<\/h3>\n\n\n\n<p>\u1ede vai tr\u00f2 l\u00e0 ng\u01b0\u1eddi g\u1ecdi \u0111i\u1ec7n, b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o m\u1ed9t s\u1ed1 m\u1eabu c\u00e2u nh\u01b0 sau:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>C\u00e2u<\/strong><\/th><th><strong>Ngh\u0129a<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Hello\/Good morning\/Good afternoon<\/td><td>Xin ch\u00e0o\/Ch\u00e0o bu\u1ed5i s\u00e1ng\/Ch\u00e0o bu\u1ed5i chi\u1ec1u<\/td><\/tr><tr><td>I\u2019m calling from the Mochi company.<\/td><td>T\u00f4i g\u1ecdi t\u1eeb c\u00f4ng ty Mochi.<\/td><\/tr><tr><td>Hello. This is Merry calling from the Mochi company. Can I speak to your leader?<\/td><td>Xin ch\u00e0o. T\u00f4i l\u00e0 Merry g\u1ecdi \u0111i\u1ec7n t\u1eeb c\u00f4ng ty Mochi. T\u00f4i c\u00f3 th\u1ec3 n\u00f3i chuy\u1ec7n v\u1edbi tr\u01b0\u1edfng nh\u00f3m c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><tr><td>Hello. May I speak to Harry?<\/td><td>Xin ch\u00e0o. T\u00f4i c\u00f3 th\u1ec3 n\u00f3i chuy\u1ec7n v\u1edbi Harry \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><tr><td>Can I leave a message for him\/her?<\/td><td>T\u00f4i c\u00f3 th\u1ec3 \u0111\u1ec3 l\u1ea1i l\u1eddi nh\u1eafn \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><tr><td>Hi. Could you tell him\/her that I called, please?&nbsp;<\/td><td>Ch\u00e0o b\u1ea1n. B\u1ea1n c\u00f3 th\u1ec3 nh\u1eafn anh \u1ea5y\/c\u00f4 \u1ea5y l\u00e0 t\u00f4i g\u1ecdi \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><tr><td>Could you connect me to HR department?<\/td><td>B\u1ea1n c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i t\u00f4i \u0111\u1ebfn b\u1ed9 ph\u1eadn Nh\u00e2n s\u1ef1 \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><tr><td>Can you please confirm that I&#8217;m speaking to Mr. Smith?<\/td><td>B\u1ea1n c\u00f3 th\u1ec3 x\u00e1c nh\u1eadn r\u1eb1ng t\u00f4i \u0111ang n\u00f3i chuy\u1ec7n v\u1edbi ng\u00e0i Smith \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><tr><td>Excuse me. I think we have a bad connection. Can I call you back?<\/td><td>Xin l\u1ed7i, t\u00f4i ngh\u0129 l\u00e0 \u0111\u01b0\u1eddng truy\u1ec1n c\u00f3 v\u1ea5n \u0111\u1ec1. T\u00f4i c\u00f3 th\u1ec3 g\u1ecdi l\u1ea1i sau \u0111\u01b0\u1ee3c kh\u00f4ng v\u1eady?<\/td><\/tr><tr><td>I\u2019m sorry, we have a bad connection.<\/td><td>T\u00f4i xin l\u1ed7i, \u0111\u01b0\u1eddng truy\u1ec1n \u0111ang r\u1ea5t k\u00e9m<\/td><\/tr><tr><td>Lily, can you please speak slowly?&nbsp;<\/td><td>Lily, b\u1ea1n c\u00f3 th\u1ec3 n\u00f3i ch\u1eadm h\u01a1n \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><tr><td>Thank you for your time. Have a nice day.&nbsp;<\/td><td>C\u1ea3m \u01a1n b\u1ea1n \u0111\u00e3 d\u00e0nh th\u1eddi gian. Ch\u00fac m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh!<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Khi c\u00f3 v\u1ed1n t\u1eeb v\u1ef1ng ti\u1ebfng Anh phong ph\u00fa, b\u1ea1n s\u1ebd d\u1ec5 d\u00e0ng l\u1ef1a ch\u1ecdn t\u1eeb ph\u00f9 h\u1ee3p cho t\u1eebng ng\u1eef c\u1ea3nh, t\u1eeb vi\u1ec7c m\u1edf \u0111\u1ea7u cu\u1ed9c tr\u00f2 chuy\u1ec7n, trao \u0111\u1ed5i th\u00f4ng tin \u0111\u1ebfn k\u1ebft th\u00fac cu\u1ed9c g\u1ecdi. \u0110\u1ec3 vi\u1ec7c h\u1ecdc v\u00e0 ghi nh\u1edb hi\u1ec7u qu\u1ea3 h\u01a1n, b\u1ea1n n\u00ean s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 nh\u01b0 <strong><a href=\"https:\/\/learn.mochidemy.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">MochiVocab<\/a><\/strong>. \u0110\u00e2y l\u00e0 c\u00e1ch h\u1ecdc nhanh g\u1ecdn v\u00e0 ti\u1ebft ki\u1ec7m th\u1eddi gian, v\u00ec m\u1ecdi c\u00f4ng \u0111o\u1ea1n s\u1eafp x\u1ebfp t\u1eeb v\u1ef1ng v\u00e0 \u00f4n t\u1eadp \u1ee9ng d\u1ee5ng s\u1ebd l\u00e0m gi\u00fap b\u1ea1n. <\/p>\n\n\n\n<p>MochiVocab cung c\u1ea5p 20 kh\u00f3a h\u1ecdc t\u1eeb v\u1ef1ng \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf theo nhi\u1ec1u ch\u1ee7 \u0111\u1ec1 v\u00e0 tr\u00ecnh \u0111\u1ed9 kh\u00e1c nhau, \u0111\u00e1p \u1ee9ng \u0111a d\u1ea1ng nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi h\u1ecdc. \u0110i\u1ec3m n\u1ed5i b\u1eadt c\u1ee7a MochiVocab l\u00e0 t\u00ednh n\u0103ng &#8220;Th\u1eddi \u0111i\u1ec3m v\u00e0ng&#8221; \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf d\u1ef1a tr\u00ean ph\u01b0\u01a1ng ph\u00e1p l\u1eb7p l\u1ea1i ng\u1eaft qu\u00e3ng (spaced repetition). C\u1ee5 th\u1ec3, \u1ee9ng d\u1ee5ng s\u1ebd t\u1ef1 \u0111\u1ed9ng t\u00ednh to\u00e1n v\u00e0 th\u00f4ng b\u00e1o cho b\u1ea1n th\u1eddi \u0111i\u1ec3m t\u1ed1i \u01b0u nh\u1ea5t \u0111\u1ec3 \u00f4n t\u1eadp l\u1ea1i t\u1eeb v\u1ef1ng, gi\u00fap b\u1ea1n ghi nh\u1edb hi\u1ec7u qu\u1ea3 m\u00e0 kh\u00f4ng t\u1ed1n qu\u00e1 nhi\u1ec1u th\u1eddi gian h\u1ecdc t\u1eadp.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size\" style=\"font-size:17px\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/learn.mochidemy.com\/\" style=\"background-color:#23ac28\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>H\u1ecdc th\u1eed ngay<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/learn.mochidemy.com\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"2306\" src=\"https:\/\/mochidemy.com\/blog\/wp-content\/uploads\/2024\/04\/app-mochivocab-4.webp\" alt=\"app mochivocab\" class=\"wp-image-5684\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/learn.mochidemy.com\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"744\" src=\"https:\/\/mochidemy.com\/blog\/wp-content\/uploads\/2024\/05\/5-cap-do-ghi-nho-mochi.webp\" alt=\"mochivocab 5 c\u1ea5p \u0111\u1ed9 ghi nh\u1edb\" class=\"wp-image-5989\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/learn.mochidemy.com\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"1067\" src=\"https:\/\/mochidemy.com\/blog\/wp-content\/uploads\/2024\/04\/mochi-thong-bao-2-1.webp\" alt=\"mochi th\u00f4ng b\u00e1o\" class=\"wp-image-5658\" style=\"width:305px;height:auto\"\/><\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mau-cau-2\" style=\"font-size:20px\">2. M\u1eabu c\u00e2u khi b\u1ea1n l\u00e0 ng\u01b0\u1eddi tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i (Receiving phone calls)<\/h3>\n\n\n\n<p>M\u1eb7t kh\u00e1c trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n nh\u1eadn cu\u1ed9c g\u1ecdi t\u1eeb ng\u01b0\u1eddi kh\u00e1c v\u00e0 c\u1ea7n n\u00f3i chuy\u1ec7n, tr\u1ea3 l\u1eddi b\u1eb1ng ti\u1ebfng Anh qua \u0111i\u1ec7n tho\u1ea1i th\u00ec b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o nh\u1eefng m\u1eabu c\u00e2u trong b\u1ea3ng sau:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th>C\u00e2u<\/th><th>Ngh\u0129a<\/th><\/tr><\/thead><tbody><tr><td>Who is this?<\/td><td>Ai \u0111ang g\u1ecdi \u0111\u00f3?<\/td><\/tr><tr><td>May I ask who\u2019s calling?<\/td><td>Xin h\u1ecfi ai \u0111ang g\u1ecdi v\u1eady?<\/td><\/tr><tr><td>May I have your name, please?<\/td><td>Cho t\u00f4i bi\u1ebft t\u00ean c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><tr><td>Good morning, Mochi company. How can I help you?<\/td><td>Ch\u00e0o bu\u1ed5i s\u00e1ng c\u00f4ng ty Mochi. T\u00f4i c\u00f3 th\u1ec3 gi\u00fap g\u00ec cho b\u1ea1n?<\/td><\/tr><tr><td>Hello HR department, Lily is speaking.<\/td><td>Xin ch\u00e0o ph\u00f2ng Nh\u00e2n s\u1ef1, t\u00f4i l\u00e0 Lily.<\/td><\/tr><tr><td>Sure, wait a minute please.<\/td><td>Ch\u1eafc ch\u1eafn r\u1ed3i, vui l\u00f2ng \u0111\u1ee3i m\u1ed9t ph\u00fat.<\/td><\/tr><tr><td>Do you mind holding while I check on that?<\/td><td>Phi\u1ec1n b\u1ea1n gi\u1eef m\u00e1y \u0111\u1ec3 t\u00f4i ki\u1ec3m tra nh\u00e9.<\/td><\/tr><tr><td>Please hold on while I transfer you.<\/td><td>Xin vui l\u00f2ng ch\u1edd trong gi\u00e2y l\u00e1t \u0111\u1ec3 t\u00f4i chuy\u1ec3n m\u00e1y cho b\u1ea1n.<\/td><\/tr><tr><td>I\u2019m sorry, he is not available right now. Would you like to leave any message?&nbsp;<\/td><td>T\u00f4i xin l\u1ed7i, anh \u1ea5y kh\u00f4ng c\u00f3 \u1edf \u0111\u00e2y b\u00e2y gi\u1edd. b\u1ea1n c\u00f3 mu\u1ed1n \u0111\u1ec3 l\u1ea1i l\u1eddi nh\u1eafn n\u00e0o kh\u00f4ng?<\/td><\/tr><tr><td>Alright, thanks for calling.<\/td><td>V\u00e2ng. C\u00e1m \u01a1n b\u1ea1n \u0111\u00e3 g\u1ecdi.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mau-cau-3\" style=\"font-size:20px\">3. M\u1eabu c\u00e2u tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/mochidemy.com\/blog\/wp-content\/uploads\/2024\/07\/dien-thoai-tieng-anh.webp\" alt=\"m\u1eabu c\u00e2u tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i b\u1eb1ng ti\u1ebfng anh\" class=\"wp-image-10979\"\/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Ngay khi nh\u1eadn \u0111\u01b0\u1ee3c cu\u1ed9c g\u1ecdi, b\u1ea1n c\u00f3 th\u1ec3 n\u00f3i nh\u1eefng c\u00e2u d\u01b0\u1edbi \u0111\u00e2y:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th>C\u00e2u<\/th><th>Ngh\u0129a<\/th><\/tr><\/thead><tbody><tr><td>Hello?\/Hi?<\/td><td>Xin ch\u00e0o \u1ea1?<\/td><\/tr><tr><td>Hi, it\u2019s Lily.<\/td><td>Xin ch\u00e0o, Lily \u0111\u00e2y.<\/td><\/tr><tr><td>Thank you for your call. Lily is speaking. How can I help you?<\/td><td>Xin c\u1ea3m \u01a1n cu\u1ed9c g\u1ecdi c\u1ee7a b\u1ea1n. T\u00f4i l\u00e0 Lily. T\u00f4i c\u00f3 th\u1ec3 gi\u00fap g\u00ec cho b\u1ea1n \u0111\u00e2y \u1ea1?<\/td><\/tr><tr><td>Hello. Mochi company\u2019s office.<\/td><td>Xin ch\u00e0o. V\u0103n ph\u00f2ng c\u00f4ng ty Mochi xin nghe.<\/td><\/tr><tr><td>Hello, this is Mochi company.<\/td><td>Xin ch\u00e0o, \u0111\u00e2y l\u00e0 c\u00f4ng ty Mochi.<\/td><\/tr><tr><td>Good morning\/afternoon\/evening. How may I help you?<\/td><td>Ch\u00e0o bu\u1ed5i s\u00e1ng\/chi\u1ec1u\/t\u1ed1i. T\u00f4i c\u00f3 th\u1ec3 gi\u00fap g\u00ec cho b\u1ea1n?<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mau-cau-4\" style=\"font-size:20px\">4. M\u1eabu c\u00e2u gi\u1edbi thi\u1ec7u b\u1ea3n th\u00e2n&nbsp;<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th>C\u00e2u<\/th><th>Ngh\u0129a<\/th><\/tr><\/thead><tbody><tr><td>Hi there. It\u2019s Lily calling.<\/td><td>Xin ch\u00e0o. L\u00e0 Lily \u0111ang nghe \u0111\u00e2y.<\/td><\/tr><tr><td>Hello sir! This is John Nguyen calling.<\/td><td>Xin ch\u00e0o ng\u00e0i! T\u00f4i l\u00e0 John Nguy\u1ec5n.<\/td><\/tr><tr><td>Hello. It\u2019s Lily from HR department.<\/td><td>Xin ch\u00e0o. T\u00f4i l\u00e0 Lily t\u1eeb ph\u00f2ng Nh\u00e2n s\u1ef1.<\/td><\/tr><tr><td>Good morning, my name is Lily and I&#8217;m calling on behalf of Mochi company.<\/td><td>Ch\u00e0o bu\u1ed5i s\u00e1ng, t\u00f4i t\u00ean l\u00e0 Lily v\u00e0 t\u00f4i g\u1ecdi thay m\u1eb7t cho c\u00f4ng ty Mochi.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/learn.mochidemy.com\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1538\" height=\"585\" src=\"https:\/\/mochidemy.com\/blog\/wp-content\/uploads\/2024\/06\/gioi-thieu-mochimochi.webp\" alt=\"mochimochi\" class=\"wp-image-13982\"\/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mau-cau-5\" style=\"font-size:20px\">5. M\u1eabu c\u00e2u y\u00eau c\u1ea7u g\u1eb7p ai \u0111\u00f3<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th>C\u00e2u<\/th><th>Ngh\u0129a<\/th><\/tr><\/thead><tbody><tr><td>Could I speak to your manager?<\/td><td>T\u00f4i c\u00f3 th\u1ec3 n\u00f3i chuy\u1ec7n v\u1edbi qu\u1ea3n l\u00fd c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><tr><td>Hi. May I talk to Ms. Jennifer, please?<\/td><td>Ch\u00e0o b\u1ea1n. Vui l\u00f2ng cho t\u00f4i n\u00f3i chuy\u1ec7n v\u1edbi b\u00e0 Jennifer?<\/td><\/tr><tr><td>Hello. Would you be in\/available?<\/td><td>Xin ch\u00e0o. B\u1ea1n c\u00f3 \u0111ang \u1edf \u0111\u00f3 kh\u00f4ng?<\/td><\/tr><tr><td>I&#8217;d like to speak with Mr. Smith if he\u2019s available.&nbsp;<\/td><td>T\u00f4i mu\u1ed1n n\u00f3i chuy\u1ec7n v\u1edbi ng\u00e0i Smith n\u1ebfu \u00f4ng \u1ea5y r\u1ea3nh.<\/td><\/tr><tr><td>Is Jenny in?<\/td><td>Jenny c\u00f3 \u1edf \u0111\u00f3 kh\u00f4ng?<\/td><\/tr><tr><td>Could you please let me know when your mother will be available?<\/td><td>B\u1ea1n c\u00f3 th\u1ec3 cho t\u00f4i bi\u1ebft khi n\u00e0o m\u1eb9 c\u1ee7a b\u1ea1n s\u1ebd r\u1ea3nh \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mau-cau-6\" style=\"font-size:20px\">6. M\u1eabu c\u00e2u khi cu\u1ed9c g\u1ecdi b\u1ecb gi\u00e1n \u0111o\u1ea1n<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th>C\u00e2u<\/th><th>Ngh\u0129a<\/th><\/tr><\/thead><tbody><tr><td>Excuse me. Hang on one second.<\/td><td>Xin l\u1ed7i. B\u1ea1n vui l\u00f2ng ch\u1edd m\u00e1y nh\u00e9.&nbsp;<\/td><\/tr><tr><td>Please hold for a moment.&nbsp;<\/td><td>Vui l\u00f2ng gi\u1eef m\u00e1y trong gi\u00e2y l\u00e1t.<\/td><\/tr><tr><td>I&#8217;ll just put you on hold.<\/td><td>T\u00f4i s\u1ebd gi\u1eef m\u00e1y cho b\u1ea1n.<\/td><\/tr><tr><td>Please hold and I\u2019ll put you through to his office.<\/td><td>Vui l\u00f2ng gi\u1eef m\u00e1y, t\u00f4i s\u1ebd n\u1ed1i b\u1ea1n \u0111\u1ebfn v\u0103n ph\u00f2ng c\u1ee7a \u00f4ng \u1ea5y.<\/td><\/tr><tr><td>There&#8217;s someone else on the line. I&#8217;ll put you on hold.&nbsp;<\/td><td>C\u00f3 ng\u01b0\u1eddi kh\u00e1c \u0111ang g\u1ecdi \u0111\u1ebfn. T\u00f4i s\u1ebd gi\u1eef m\u00e1y c\u1ee7a b\u1ea1n.<\/td><\/tr><tr><td>Yes. One moment please.<\/td><td>V\u00e2ng, xin ch\u1edd m\u1ed9t l\u00e1t.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mau-cau-7\" style=\"font-size:20px\">7. M\u1eabu c\u00e2u \u0111\u1ec1 ngh\u1ecb, y\u00eau c\u1ea7u<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th>C\u00e2u<\/th><th>Ngh\u0129a<\/th><\/tr><\/thead><tbody><tr><td>Excuse me. Can you please hold for a minute? I have another call.<\/td><td>Xin l\u1ed7i. B\u1ea1n vui l\u00f2ng gi\u1eef m\u00e1y m\u1ed9t l\u00e1t nh\u00e9? T\u00f4i c\u00f3 m\u1ed9t cu\u1ed9c g\u1ecdi kh\u00e1c.<\/td><\/tr><tr><td>Excuse me. Could you please repeat your name?<\/td><td>Xin l\u1ed7i. B\u1ea1n c\u00f3 th\u1ec3 vui l\u00f2ng n\u00f3i l\u1ea1i t\u00ean b\u1ea1n \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><tr><td>Could you speak up a little please?<\/td><td>Anh c\u00f3 th\u1ec3 vui l\u00f2ng n\u00f3i l\u1edbn l\u00ean m\u1ed9t ch\u00fat \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1?<\/td><\/tr><tr><td>Would you mind spelling your name for me?<\/td><td>B\u1ea1n vui l\u00f2ng \u0111\u00e1nh v\u1ea7n t\u00ean b\u1ea1n h\u1ed9 t\u00f4i \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><tr><td>Can you call me back, Jenny? I think we have a bad connection.<\/td><td>B\u1ea1n c\u00f3 th\u1ec3 g\u1ecdi l\u1ea1i cho t\u00f4i sau \u0111\u01b0\u1ee3c kh\u00f4ng, Jenny? T\u00f4i ngh\u0129 l\u00e0 k\u1ebft n\u1ed1i \u0111ang c\u00f3 v\u1ea5n \u0111\u1ec1.<\/td><\/tr><tr><td>Could you please provide me with some information about his contact?<\/td><td>B\u1ea1n c\u00f3 th\u1ec3 cung c\u1ea5p cho t\u00f4i th\u00f4ng tin v\u1ec1 th\u00f4ng tin li\u00ean l\u1ea1c c\u1ee7a anh \u1ea5y \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><tr><td>I&#8217;m having a little trouble hearing you. Do you mind speaking up a bit?<\/td><td>T\u00f4i \u0111ang c\u00f3 ch\u00fat v\u1ea5n \u0111\u1ec1 khi nghe b\u1ea1n. B\u1ea1n c\u00f3 th\u1ec3 n\u00f3i l\u1edbn l\u00ean m\u1ed9t ch\u00fat \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1?<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mau-cau-8\" style=\"font-size:20px\">8. M\u1eabu c\u00e2u \u0111\u1ec3 l\u1ea1i l\u1eddi nh\u1eafn<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th>C\u00e2u<\/th><th>Ngh\u0129a<\/th><\/tr><\/thead><tbody><tr><td>Would you mind telling him to call me back at \u2026..?<\/td><td>B\u1ea1n c\u00f3 phi\u1ec1n b\u1ea3o anh \u1ea5y g\u1ecdi l\u1ea1i t\u00f4i v\u00e0o s\u1ed1\u2026?<\/td><\/tr><tr><td>Yes, can you tell him his friend called, please.&nbsp;<\/td><td>V\u00e2ng, vui l\u00f2ng nh\u1eafn l\u1ea1i l\u00e0 b\u1ea1n anh \u1ea5y g\u1ecdi nh\u00e9.<\/td><\/tr><tr><td>No, that\u2019s okay, I\u2019ll call back later.<\/td><td>\u0110\u01b0\u1ee3c r\u1ed3i, kh\u00f4ng c\u1ea7n \u0111\u00e2u \u1ea1. T\u00f4i s\u1ebd g\u1ecdi l\u1ea1i sau nh\u00e9.<\/td><\/tr><tr><td>I\u2019ll leave a message for him.<\/td><td>T\u00f4i s\u1ebd \u0111\u1ec3 l\u1ea1i l\u1eddi nh\u1eafn cho anh \u1ea5y.<\/td><\/tr><tr><td>Thanks, could you ask her to call Lily when she gets in?<\/td><td>C\u1ea3m \u01a1n \u1ea1, vui l\u00f2ng nh\u1eafn v\u1edbi c\u00f4 \u1ea5y l\u00e0 g\u1ecdi l\u1ea1i cho Lily nh\u00e9.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/learn.mochidemy.com\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"250\" src=\"https:\/\/mochidemy.com\/blog\/wp-content\/uploads\/2024\/09\/tu-vung-thong-dung-gif.gif\" alt=\"t\u1eeb v\u1ef1ng ti\u1ebfng anh th\u00f4ng d\u1ee5ng\" class=\"wp-image-14471\"\/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mau-cau-9\" style=\"font-size:20px\">9. M\u1eabu c\u00e2u x\u00e1c nh\u1eadn th\u00f4ng tin<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>C\u00e2u<\/strong><\/th><th><strong>Ngh\u0129a<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Okay, I\u2019ve got it all down.<\/td><td>\u0110\u01b0\u1ee3c r\u1ed3i. T\u00f4i \u0111\u00e3 ghi l\u1ea1i th\u00f4ng tin r\u1ed3i nh\u00e9.<\/td><\/tr><tr><td>Excuse me. You said your name was Lily, right?<\/td><td>Xin l\u1ed7i. T\u00ean c\u1ee7a b\u1ea1n l\u00e0 Lily ph\u1ea3i kh\u00f4ng \u1ea1?<\/td><\/tr><tr><td>Just to confirm, is your name John correct?<\/td><td>Ch\u1ec9 \u0111\u1ec3 x\u00e1c nh\u1eadn, John ch\u00ednh x\u00e1c l\u00e0 t\u00ean b\u1ea1n ph\u1ea3i kh\u00f4ng?<\/td><\/tr><tr><td>Okay. I\u2019ll make sure she gets your contact information.<\/td><td>\u0110\u01b0\u1ee3c r\u1ed3i. T\u00f4i s\u1ebd chuy\u1ec3n th\u00f4ng tin li\u00ean h\u1ec7 c\u1ee7a b\u1ea1n l\u1ea1i cho c\u00f4 \u1ea5y.<\/td><\/tr><tr><td>Can you please confirm that I&#8217;m speaking to Ms. Lily?<\/td><td>B\u1ea1n c\u00f3 th\u1ec3 x\u00e1c nh\u1eadn r\u1eb1ng t\u00f4i \u0111ang n\u00f3i chuy\u1ec7n v\u1edbi c\u00f4 Lily \u0111\u01b0\u1ee3c kh\u00f4ng?<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mau-cau-10\" style=\"font-size:20px\">10. M\u1eabu c\u00e2u tr\u1ea3 l\u1eddi t\u1ef1 \u0111\u1ed9ng qua \u0111i\u1ec7n tho\u1ea1i<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>C\u00e2u<\/strong><\/th><th><strong>Ngh\u0129a<\/strong><\/th><\/tr><\/thead><tbody><tr><td>You\u2019ve reached\u2026.. Please leave a detailed message after the beep. Thank you.<\/td><td>Xin ch\u00e0o \u1ea1. B\u1ea1n v\u1eeba g\u1ecdi t\u1edbi s\u1ed1 \u2026. Xin \u0111\u1ec3 l\u1ea1i l\u1eddi nh\u1eafn sau ti\u1ebfng b\u00edp. Xin c\u1ea3m \u01a1n.<\/td><\/tr><tr><td>You&#8217;ve reached \u2026.. Please hold while I connect you to the next available representative.<\/td><td>B\u1ea1n \u0111\u00e3 g\u1ecdi \u0111\u1ebfn s\u1ed1\u2026. Vui l\u00f2ng gi\u1eef m\u00e1y trong khi t\u00f4i k\u1ebft n\u1ed1i b\u1ea1n v\u1edbi \u0111\u1ea1i di\u1ec7n c\u00f3 s\u1eb5n g\u1ea7n nh\u1ea5t.<\/td><\/tr><tr><td>Hi, this is Alisa. I\u2019m sorry I\u2019m not available to take your call at this time. Leave me a message and I\u2019ll get back to you as soon as I can.<\/td><td>Xin ch\u00e0o, \u0111\u00e2y l\u00e0 Alisa. R\u1ea5t ti\u1ebfc v\u00ec t\u00f4i kh\u00f4ng th\u1ec3 tr\u1ea3 l\u1eddi \u0111i\u1ec7n tho\u1ea1i c\u1ee7a b\u1ea1n l\u00fac n\u00e0y. Xin \u0111\u1ec3 l\u1ea1i l\u1eddi nh\u1eafn v\u00e0 t\u00f4i s\u1ebd g\u1ecdi l\u1ea1i s\u1edbm nh\u1ea5t c\u00f3 th\u1ec3 nh\u00e9.<\/td><\/tr><tr><td>We are currently experiencing a high volume of calls. Your wait time may be longer than usual. Thank you for your patience.<\/td><td>Ch\u00fang t\u00f4i hi\u1ec7n \u0111ang c\u00f3 r\u1ea5t nhi\u1ec1u cu\u1ed9c g\u1ecdi. Th\u1eddi gian ch\u1edd \u0111\u1ee3i c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 l\u00e2u h\u01a1n b\u00ecnh th\u01b0\u1eddng. C\u1ea3m \u01a1n s\u1ef1 ki\u00ean nh\u1eabn c\u1ee7a b\u1ea1n.<\/td><\/tr><tr><td>We are currently closed. Please call back during our regular business hours, which are\u2026<\/td><td>Ch\u00fang t\u00f4i hi\u1ec7n \u0111ang \u0111\u00f3ng c\u1eeda. Vui l\u00f2ng g\u1ecdi l\u1ea1i trong gi\u1edd l\u00e0m vi\u1ec7c th\u00f4ng th\u01b0\u1eddng c\u1ee7a ch\u00fang t\u00f4i, l\u00fac\u2026<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mau-cau-11\" style=\"font-size:20px\">11. M\u1eabu c\u00e2u k\u1ebft th\u00fac cu\u1ed9c g\u1ecdi<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>C\u00e2u<\/strong><\/th><th><strong>Ngh\u0129a<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Okay, talk to you soon.<\/td><td>\u0110\u01b0\u1ee3c r\u1ed3i, N\u00f3i chuy\u1ec7n v\u1edbi b\u1ea1n sau nh\u00e9.<\/td><\/tr><tr><td>Thank you for your time. Have a nice day.<\/td><td>C\u1ea3m \u01a1n b\u1ea1n \u0111\u00e3 d\u00e0nh th\u1eddi gian. Ch\u00fac b\u1ea1n m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh.<\/td><\/tr><tr><td>Thanks for calling. Bye for now.<\/td><td>C\u1ea3m \u01a1n cu\u1ed9c g\u1ecdi c\u1ee7a b\u1ea1n. T\u1ea1m bi\u1ec7t nh\u00e9.<\/td><\/tr><tr><td>Yes, I\u2019ll talk to you again soon. Bye.<\/td><td>V\u00e2ng, t\u00f4i s\u1ebd n\u00f3i chuy\u1ec7n v\u1edbi b\u1ea1n sau nh\u00e9. T\u1ea1m bi\u1ec7t.<\/td><\/tr><tr><td>Sorry so much. I have another call coming through. I better run.<\/td><td>Xin l\u1ed7i r\u1ea5t nhi\u1ec1u. T\u00f4i \u0111ang c\u00f3 m\u1ed9t cu\u1ed9c \u0111i\u1ec7n tho\u1ea1i kh\u00e1c g\u1ecdi \u0111\u1ebfn. T\u00f4i ph\u1ea3i c\u00fap m\u00e1y r\u1ed3i.<\/td><\/tr><tr><td>I look forward to hearing from you soon.<\/td><td>T\u00f4i mong s\u1edbm nh\u1eadn \u0111\u01b0\u1ee3c tin t\u1eeb b\u1ea1n.<\/td><\/tr><tr><td>I hope to speak with you again soon.&nbsp;<\/td><td>T\u00f4i hy v\u1ecdng s\u1ebd s\u1edbm n\u00f3i chuy\u1ec7n l\u1ea1i v\u1edbi b\u1ea1n.<\/td><\/tr><tr><td>If you have any further questions, please do not hesitate to contact us.<\/td><td>N\u1ebfu b\u1ea1n c\u00f3 th\u00eam b\u1ea5t k\u1ef3 c\u00e2u h\u1ecfi n\u00e0o, vui l\u00f2ng \u0111\u1eebng ng\u1ea7n ng\u1ea1i li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>B\u00e0i vi\u1ebft tr\u00ean \u0111\u00e3 cung c\u1ea5p cho b\u1ea1n nh\u1eefng m\u1eabu c\u00e2u giao ti\u1ebfp ti\u1ebfng Anh th\u00f4ng d\u1ee5ng qua \u0111i\u1ec7n tho\u1ea1i. K\u1ef9 n\u0103ng n\u00e0y \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c, gi\u00fap b\u1ea1n trao \u0111\u1ed5i th\u00f4ng tin v\u1edbi \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng ho\u1eb7c v\u1edbi c\u00e1c ph\u00f2ng ban trong c\u00f4ng ty m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Hy v\u1ecdng nh\u1eefng m\u1eabu c\u00e2u tr\u00ean \u0111\u00e2y s\u1ebd gi\u00fap b\u1ea1n t\u1ef1 tin h\u01a1n trong giao ti\u1ebfp h\u00e0ng ng\u00e0y v\u00e0 trong c\u00f4ng vi\u1ec7c.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>B\u1ea1n \u0111\u00e3 bao gi\u1edd nh\u1eadn \u0111\u01b0\u1ee3c cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Anh m\u00e0 b\u1ed1i r\u1ed1i kh\u00f4ng bi\u1ebft ph\u1ea3i n\u00f3i g\u00ec ch\u01b0a?&hellip;<\/p>\n","protected":false},"author":1,"featured_media":10978,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[221,225],"tags":[],"class_list":["post-10975","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tieng-anh-co-ban","category-tieng-anh-giao-tiep","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>50+ m\u1eabu c\u00e2u giao ti\u1ebfp qua \u0111i\u1ec7n tho\u1ea1i b\u1eb1ng ti\u1ebfng Anh hay g\u1eb7p nh\u1ea5t<\/title>\n<meta name=\"description\" content=\"MochiMochi s\u1ebd cung c\u1ea5p cho b\u1ea1n nh\u1eefng m\u1eabu c\u00e2u giao ti\u1ebfp tr\u00ean \u0111i\u1ec7n tho\u1ea1i ph\u1ed5 bi\u1ebfn nh\u1ea5t b\u1eb1ng ti\u1ebfng Anh th\u00f4ng qua b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y nh\u00e9!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mochidemy.com\/blog\/dien-thoai-tieng-anh\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"50+ m\u1eabu c\u00e2u giao ti\u1ebfp qua \u0111i\u1ec7n tho\u1ea1i b\u1eb1ng ti\u1ebfng Anh hay g\u1eb7p nh\u1ea5t\" \/>\n<meta property=\"og:description\" content=\"MochiMochi s\u1ebd cung c\u1ea5p cho b\u1ea1n nh\u1eefng m\u1eabu c\u00e2u giao 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