{"id":12760,"date":"2024-09-23T14:46:13","date_gmt":"2024-09-23T14:46:13","guid":{"rendered":"https:\/\/mochidemy.com\/blog\/?p=12760"},"modified":"2024-09-23T15:11:47","modified_gmt":"2024-09-23T15:11:47","slug":"english-communication-for-hotel-receptionists","status":"publish","type":"post","link":"https:\/\/mochidemy.com\/blog\/ja\/english-communication-for-hotel-receptionists\/","title":{"rendered":"\u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u3067\u4f7f\u3048\u308b\u4e00\u822c\u7684\u306a\u82f1\u4f1a\u8a71\u30d5\u30ec\u30fc\u30ba\u307e\u3068\u3081"},"content":{"rendered":"\n<p>\u3082\u3057\u3042\u306a\u305f\u304c\u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u30b9\u30bf\u30c3\u30d5\u306b\u306a\u308a\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u308b\u306a\u3089\u3001\u5916\u56fd\u4eba\u89b3\u5149\u5ba2\u3068\u63a5\u3059\u308b\u3053\u3068\u306f\u907f\u3051\u3089\u308c\u306a\u3044\u3067\u3057\u3087\u3046\u3002\u3060\u304b\u3089\u3053\u305d\u3001\u30db\u30c6\u30eb\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u9023\u3059\u308b\u82f1\u4f1a\u8a71\u529b\u3092\u8eab\u306b\u3064\u3051\u3001\u3042\u3089\u3086\u308b\u72b6\u6cc1\u306b\u81ea\u4fe1\u3092\u6301\u3063\u3066\u5bfe\u51e6\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u4eca\u65e5\u306fMochiMochi\u3068\u4e00\u7dd2\u306b\u3001\u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u3067\u4f7f\u3048\u308b\u82f1\u4f1a\u8a71\u30d5\u30ec\u30fc\u30ba\u3084\u899a\u3048\u3066\u304a\u304d\u305f\u3044\u5358\u8a9e\u3092\u30c1\u30a7\u30c3\u30af\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:24px\">I. \u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u696d\u52d9\u306b\u3064\u3044\u3066\u306e\u6982\u8981<\/h2>\n\n\n\n<p>\u30d5\u30ed\u30f3\u30c8\u30b9\u30bf\u30c3\u30d5\u3001\u307e\u305f\u306f\u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u4fc2\u306f\u3001\u305d\u306e\u4f01\u696d\u3092\u4ee3\u8868\u3059\u308b\u5b58\u5728\u3068\u3057\u3066\u898b\u3089\u308c\u307e\u3059\u3002\u306a\u305c\u306a\u3089\u3001\u5f7c\u3089\u306f\u6700\u521d\u306b\u304a\u5ba2\u69d8\u3092\u304a\u8fce\u3048\u3057\u3001\u76f4\u63a5\u5bfe\u5fdc\u3059\u308b\u5f79\u5272\u3092\u62c5\u3046\u304b\u3089\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u696d\u52d9\u306b\u306f\u3001\u30ed\u30d3\u30fc\u3067\u306e\u5ba2\u306e\u304a\u8fce\u3048\u3001\u96fb\u8a71\u3067\u306e\u5bfe\u5fdc\u3084\u554f\u3044\u5408\u308f\u305b\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u3001\u30c1\u30a7\u30c3\u30af\u30a4\u30f3\u304a\u3088\u3073\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\u624b\u7d9a\u304d\u306e\u5b9f\u65bd\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u56fd\u969b\u7684\u306a\u65c5\u884c\u8005\u306e\u6570\u304c\u5897\u52a0\u3059\u308b\u4e2d\u3001\u30d5\u30ed\u30f3\u30c8\u30b9\u30bf\u30c3\u30d5\u306b\u6c42\u3081\u3089\u308c\u308b\u82f1\u8a9e\u529b\u3082\u9ad8\u304f\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u30d5\u30ed\u30f3\u30c8\u30b9\u30bf\u30c3\u30d5\u306f\u3001\u65e5\u5e38\u4f1a\u8a71\u306e\u82f1\u8a9e\u529b\u3060\u3051\u3067\u306a\u304f\u3001\u696d\u754c\u7279\u6709\u306e\u5c02\u9580\u7528\u8a9e\u3082\u7406\u89e3\u3057\u3066\u3001\u304a\u5ba2\u69d8\u306e\u8981\u6c42\u306b\u5fdc\u3048\u3089\u308c\u308b\u3088\u3046\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background\" style=\"background-color:#f3f3f3;color:#f3f3f3\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:24px\">II. \u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u3067\u4f7f\u3048\u308b\u82f1\u8a9e\u5358\u8a9e\u96c6<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">1. \u30db\u30c6\u30eb\u306e\u90e8\u5c4b\u306e\u7a2e\u985e\u306b\u95a2\u3059\u308b\u5358\u8a9e<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Single room: \u30b7\u30f3\u30b0\u30eb\u30eb\u30fc\u30e0<\/li>\n\n\n\n<li>Twin room: \u30c4\u30a4\u30f3\u30eb\u30fc\u30e0<\/li>\n\n\n\n<li>Double room: \u30c0\u30d6\u30eb\u30eb\u30fc\u30e0<\/li>\n\n\n\n<li>Deluxe room (DLX): \u30c7\u30e9\u30c3\u30af\u30b9\u30eb\u30fc\u30e0<\/li>\n\n\n\n<li>Quad room: 4\u4eba\u90e8\u5c4b<\/li>\n\n\n\n<li>Triple room: 3\u4eba\u90e8\u5c4b<\/li>\n\n\n\n<li>President suite room: \u30d7\u30ec\u30b8\u30c7\u30f3\u30b7\u30e3\u30eb\u30b9\u30a4\u30fc\u30c8\u30eb\u30fc\u30e0<\/li>\n\n\n\n<li>Standard room (STD): \u30b9\u30bf\u30f3\u30c0\u30fc\u30c9\u30eb\u30fc\u30e0<\/li>\n\n\n\n<li>Superior room (SUP): \u30b9\u30fc\u30da\u30ea\u30a2\u30eb\u30fc\u30e0<\/li>\n\n\n\n<li>Suite: \u30b9\u30a4\u30fc\u30c8\u30eb\u30fc\u30e0<\/li>\n\n\n\n<li>King room: \u30ad\u30f3\u30b0\u30eb\u30fc\u30e0<\/li>\n\n\n\n<li>Villa: \u30f4\u30a3\u30e9<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">2. \u30db\u30c6\u30eb\u306e\u8077\u4f4d\u306b\u95a2\u3059\u308b\u5358\u8a9e<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>General Manager: \u7dcf\u652f\u914d\u4eba<\/li>\n\n\n\n<li>Receptionist: \u30d5\u30ed\u30f3\u30c8\u4fc2<\/li>\n\n\n\n<li>Housekeeper: \u30cf\u30a6\u30b9\u30ad\u30fc\u30d1\u30fc<\/li>\n\n\n\n<li>Bellboy: \u30d9\u30eb\u30dc\u30fc\u30a4<\/li>\n\n\n\n<li>Concierge: \u30b3\u30f3\u30b7\u30a7\u30eb\u30b8\u30e5<\/li>\n\n\n\n<li>Chef: \u30b7\u30a7\u30d5<\/li>\n\n\n\n<li>Waiter\/ Waitress: \u30a6\u30a7\u30a4\u30bf\u30fc\/\u30a6\u30a7\u30a4\u30c8\u30ec\u30b9<\/li>\n\n\n\n<li>Security guard: \u8b66\u5099\u54e1<\/li>\n\n\n\n<li>Front desk clerk: \u30d5\u30ed\u30f3\u30c8\u30c7\u30b9\u30af\u4fc2<\/li>\n\n\n\n<li>Porter: \u30dd\u30fc\u30bf\u30fc<\/li>\n\n\n\n<li>Valet: \u99d0\u8eca\u4fc2<\/li>\n\n\n\n<li>Doorman: \u30c9\u30a2\u30de\u30f3<\/li>\n\n\n\n<li>Bartender: \u30d0\u30fc\u30c6\u30f3\u30c0\u30fc<\/li>\n\n\n\n<li>Event planner: \u30a4\u30d9\u30f3\u30c8\u30d7\u30e9\u30f3\u30ca\u30fc<\/li>\n\n\n\n<li>Reservation agent: \u4e88\u7d04\u4fc2<\/li>\n\n\n\n<li>Room attendant: \u30eb\u30fc\u30e0\u30a2\u30c6\u30f3\u30c0\u30f3\u30c8<\/li>\n\n\n\n<li>Sommelier: \u30bd\u30e0\u30ea\u30a8<\/li>\n\n\n\n<li>Banquet manager: \u5bb4\u4f1a\u30de\u30cd\u30fc\u30b8\u30e3\u30fc<\/li>\n\n\n\n<li>Night auditor: \u30ca\u30a4\u30c8\u30aa\u30fc\u30c7\u30a3\u30bf\u30fc<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">3. \u30db\u30c6\u30eb\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u30a8\u30ea\u30a2\u306b\u95a2\u3059\u308b\u5358\u8a9e<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reception desk: \u30d5\u30ed\u30f3\u30c8\u30c7\u30b9\u30af<\/li>\n\n\n\n<li>Restaurant: \u30ec\u30b9\u30c8\u30e9\u30f3<\/li>\n\n\n\n<li>In-room dining\/ Room service: \u30eb\u30fc\u30e0\u30b5\u30fc\u30d3\u30b9<\/li>\n\n\n\n<li>Bar: \u30d0\u30fc<\/li>\n\n\n\n<li>Lounge: \u30e9\u30a6\u30f3\u30b8<\/li>\n\n\n\n<li>Lobby bar: \u30ed\u30d3\u30fc\u30d0\u30fc<\/li>\n\n\n\n<li>Sauna: \u30b5\u30a6\u30ca<\/li>\n\n\n\n<li>Fitness\/ Gym: \u30b8\u30e0<\/li>\n\n\n\n<li>Banquet\/ Convention\/ Meeting rooms: \u5bb4\u4f1a\u5834\/\u4f1a\u8b70\u5ba4<\/li>\n\n\n\n<li>Spa: \u30b9\u30d1<\/li>\n\n\n\n<li>Laundry service: \u30e9\u30f3\u30c9\u30ea\u30fc\u30b5\u30fc\u30d3\u30b9<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">4. \u90e8\u5c4b\u306e\u4e2d\u306e\u7269\u306b\u95a2\u3059\u308b\u5358\u8a9e<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ashtray: \u7070\u76bf<\/li>\n\n\n\n<li>Barrier matting: \u7384\u95a2\u30de\u30c3\u30c8<\/li>\n\n\n\n<li>Basket: \u30b4\u30df\u7bb1<\/li>\n\n\n\n<li>Bathrobe: \u30d0\u30b9\u30ed\u30fc\u30d6<\/li>\n\n\n\n<li>Bed sheet: \u30d9\u30c3\u30c9\u30b7\u30fc\u30c4<\/li>\n\n\n\n<li>Cabinet towel: \u30bf\u30aa\u30eb<\/li>\n\n\n\n<li>Shampoo: \u30b7\u30e3\u30f3\u30d7\u30fc<\/li>\n\n\n\n<li>Chair: \u6905\u5b50<\/li>\n\n\n\n<li>Chandelier: \u30b7\u30e3\u30f3\u30c7\u30ea\u30a2<\/li>\n\n\n\n<li>Drawer: \u5f15\u304d\u51fa\u3057<\/li>\n\n\n\n<li>Dressing table: \u30c9\u30ec\u30c3\u30b5\u30fc<\/li>\n\n\n\n<li>Highball glass: \u30cf\u30a4\u30dc\u30fc\u30eb\u30b0\u30e9\u30b9<\/li>\n\n\n\n<li>Pillow: \u6795<\/li>\n\n\n\n<li>Slippers: \u30b9\u30ea\u30c3\u30d1<\/li>\n\n\n\n<li>Wardrobe: \u30af\u30ed\u30fc\u30bc\u30c3\u30c8<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">5. \u30db\u30c6\u30eb\u306e\u4e88\u7d04\u3084\u652f\u6255\u3044\u306b\u95a2\u3059\u308b\u5358\u8a9e<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Booking a room\/ Making a reservation: \u4e88\u7d04\u3092\u3059\u308b<\/li>\n\n\n\n<li>Vacancy: \u7a7a\u5ba4<\/li>\n\n\n\n<li>Check-in\/ Check-out: \u30c1\u30a7\u30c3\u30af\u30a4\u30f3\/\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8<\/li>\n\n\n\n<li>Deposit: \u30c7\u30dd\u30b8\u30c3\u30c8<\/li>\n\n\n\n<li>Room number: \u90e8\u5c4b\u756a\u53f7<\/li>\n\n\n\n<li>Cancellation: \u30ad\u30e3\u30f3\u30bb\u30eb<\/li>\n\n\n\n<li>Room rate: \u5bbf\u6cca\u6599\u91d1<\/li>\n\n\n\n<li>Booking confirmation: \u4e88\u7d04\u78ba\u8a8d<\/li>\n\n\n\n<li>Damage charge: \u640d\u5bb3\u8ce0\u511f<\/li>\n\n\n\n<li>Late charge: \u30ec\u30a4\u30c8\u30c1\u30e3\u30fc\u30b8<\/li>\n\n\n\n<li>Invoice: \u8acb\u6c42\u66f8<\/li>\n\n\n\n<li>Tax: \u7a0e\u91d1<\/li>\n\n\n\n<li>Credit card: \u30af\u30ec\u30b8\u30c3\u30c8\u30ab\u30fc\u30c9<\/li>\n<\/ul>\n\n\n\n<p>\u5f93\u6765\u306e\u7d19\u306b\u5358\u8a9e\u3092\u66f8\u304d\u7559\u3081\u308b\u65b9\u6cd5\u3067\u306f\u3001\u82f1\u5358\u8a9e\u3092\u77ed\u671f\u9593\u3067\u899a\u3048\u308b\u3053\u3068\u306f\u3067\u304d\u3066\u3082\u3001\u9577\u671f\u7684\u306a\u8a18\u61b6\u306b\u306f\u3064\u306a\u304c\u308a\u307e\u305b\u3093\u3002\u5358\u8a9e\u3092\u52b9\u7387\u3088\u304f\u3001\u305d\u3057\u3066\u9577\u304f\u8a18\u61b6\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u3088\u308a\u79d1\u5b66\u7684\u306a\u5b66\u7fd2\u65b9\u6cd5\u304c\u5fc5\u8981\u3067\u3059\u3002<strong><a href=\"https:\/\/learn.mochidemy.com\/ja\" target=\"_blank\" rel=\"noreferrer noopener\">MochiVocab<\/a><\/strong>\u30a2\u30d7\u30ea\u306f\u3001\u3042\u306a\u305f\u306e\u5358\u8a9e\u5b66\u7fd2\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b\u958b\u767a\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>MochiVocab\u306f\u3001\u5206\u6563\u53cd\u5fa9\u6cd5\uff08spaced repetition\uff09\u3092\u5fdc\u7528\u3057\u3001\u300c\u30b4\u30fc\u30eb\u30c7\u30f3\u30bf\u30a4\u30e0\u300d\u306e\u6a5f\u80fd\u3092\u642d\u8f09\u3057\u305f\u82f1\u5358\u8a9e\u5b66\u7fd2\u30a2\u30d7\u30ea\u3067\u3059\u3002\u3053\u306e\u65b9\u6cd5\u306f\u3001\u79d1\u5b66\u7684\u306b\u8a3c\u660e\u3055\u308c\u305f\u52b9\u679c\u7684\u306a\u8a00\u8a9e\u5b66\u7fd2\u624b\u6cd5\u3067\u3001\u5358\u8a9e\u306e\u5fa9\u7fd2\u3092\u4e00\u5b9a\u306e\u9593\u9694\u3067\u7e70\u308a\u8fd4\u3059\u3053\u3068\u3067\u3001\u8a18\u61b6\u306e\u5b9a\u7740\u3092\u56f3\u308a\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001MochiVocab\u304c\u3042\u306a\u305f\u5c02\u7528\u306e\u5b66\u7fd2\u8a08\u753b\u3092\u4f5c\u6210\u3057\u3001\u6700\u9069\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u5fa9\u7fd2\u3059\u308b\u3053\u3068\u3067\u3001\u80fd\u52d5\u7684\u306a\u5b66\u7fd2\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u5fa9\u7fd2\u3092\u300c\u30b4\u30fc\u30eb\u30c7\u30f3\u30bf\u30a4\u30e0\u300d\u306b\u884c\u3046\u3053\u3068\u3067\u3001\u6700\u5927\u9650\u306e\u5b66\u7fd2\u52b9\u679c\u3092\u5f97\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>MochiVocab\u306b\u306f\u300120\u306e\u7570\u306a\u308b\u76ee\u7684\u306b\u5fdc\u3058\u305f\u30b3\u30fc\u30b9\u304c\u3042\u308a\u3001\u3042\u3089\u3086\u308b\u30ec\u30d9\u30eb\u306e\u5b66\u7fd2\u8005\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002MochiVocab\u306e\u5358\u8a9e\u306f\u3059\u3079\u3066\u30d5\u30e9\u30c3\u30b7\u30e5\u30ab\u30fc\u30c9\u5f62\u5f0f\u3067\u63d0\u4f9b\u3055\u308c\u3001\u767a\u97f3\uff08\u30aa\u30fc\u30c7\u30a3\u30aa\uff09\u3001\u767a\u97f3\u8a18\u53f7\u3001\u753b\u50cf\u3001\u4f8b\u6587\u3068\u305d\u306e\u7ffb\u8a33\u3082\u542b\u307e\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u3088\u308a\u30a4\u30e1\u30fc\u30b8\u3057\u3084\u3059\u304f\u3001\u8a18\u61b6\u306b\u6b8b\u308a\u3084\u3059\u304f\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons has-custom-font-size is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\" style=\"font-size:17px\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-vivid-cyan-blue-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/learn.mochidemy.com\/ja\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u52c9\u5f37\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"961\" height=\"1920\" src=\"https:\/\/mochidemy.com\/blog\/wp-content\/uploads\/2024\/07\/mochivocab-ja-1.webp\" alt=\"mochivocab janpanese\" class=\"wp-image-9663\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"948\" height=\"1920\" src=\"https:\/\/mochidemy.com\/blog\/wp-content\/uploads\/2024\/07\/mochivocab-ja-2.webp\" alt=\"mochivocab janpanese\" class=\"wp-image-9664\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"948\" height=\"1920\" src=\"https:\/\/mochidemy.com\/blog\/wp-content\/uploads\/2024\/07\/mochivocab-ja-3.webp\" alt=\"mochivocab janpanese\" class=\"wp-image-9665\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background\" style=\"background-color:#f3f3f3;color:#f3f3f3\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:24px\">III. \u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u3067\u3088\u304f\u4f7f\u308f\u308c\u308b\u82f1\u4f1a\u8a71\u30d5\u30ec\u30fc\u30ba<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">1. \u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u3067\u304a\u5ba2\u69d8\u3092\u8fce\u3048\u308b\u969b\u306b\u4f7f\u3046\u82f1\u4f1a\u8a71\u30d5\u30ec\u30fc\u30ba<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>\u30d5\u30ec\u30fc\u30ba<\/strong><\/th><th><strong>\u610f\u5473<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Good morning\/ afternoon\/ evening, Mr\/ Ms\/ Miss\/ Sir\/ Madam<\/td><td>\u304a\u306f\u3088\u3046\u3054\u3056\u3044\u307e\u3059\/ \u3053\u3093\u306b\u3061\u306f\/ \u3053\u3093\u3070\u3093\u306f\u3001\u3007\u3007\u69d8\u3002<\/td><\/tr><tr><td>Welcome to [Hotel Name]. Do you have a reservation?<\/td><td>[\u30db\u30c6\u30eb\u540d]\u3078\u3088\u3046\u3053\u305d\u3002\u3054\u4e88\u7d04\u306f\u3054\u3056\u3044\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>How can I assist you today?<\/td><td>\u672c\u65e5\u306f\u3069\u306e\u3088\u3046\u306a\u3054\u7528\u4ef6\u3067\u3057\u3087\u3046\u304b\uff1f<\/td><\/tr><tr><td>May I help you?<\/td><td>\u304a\u624b\u4f1d\u3044\u3067\u304d\u308b\u3053\u3068\u306f\u3054\u3056\u3044\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>How long do you intend to stay\/ will you be staying?<\/td><td>\u3054\u6ede\u5728\u306f\u3069\u306e\u304f\u3089\u3044\u306e\u3054\u4e88\u5b9a\u3067\u3059\u304b\uff1f<\/td><\/tr><tr><td>Could you please fill in this registration form?<\/td><td>\u3053\u306e\u767b\u9332\u7528\u7d19\u306b\u3054\u8a18\u5165\u3044\u305f\u3060\u3051\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>Do you have any preference?<\/td><td>\u7279\u306b\u3054\u5e0c\u671b\u306f\u3054\u3056\u3044\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>What kind\/ sort of room would you like?<\/td><td>\u3069\u306e\u30bf\u30a4\u30d7\u306e\u304a\u90e8\u5c4b\u3092\u3054\u5e0c\u671b\u3067\u3059\u304b\uff1f<\/td><\/tr><tr><td>Thank you for choosing us. Your reservation is confirmed.<\/td><td>\u5f53\u30db\u30c6\u30eb\u3092\u304a\u9078\u3073\u3044\u305f\u3060\u304d\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002\u4e88\u7d04\u304c\u78ba\u8a8d\u3055\u308c\u307e\u3057\u305f\u3002<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">2. \u90e8\u5c4b\u306e\u60c5\u5831\u3084\u30b5\u30fc\u30d3\u30b9\u6848\u5185\u306b\u95a2\u3059\u308b\u82f1\u4f1a\u8a71\u30d5\u30ec\u30fc\u30ba<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>\u30d5\u30ec\u30fc\u30ba<\/strong><\/th><th><strong>\u610f\u5473<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Your room number is 514.<\/td><td>\u304a\u90e8\u5c4b\u306e\u756a\u53f7\u306f514\u3067\u3059\u3002<\/td><\/tr><tr><td>Here\u2019s your room key.<\/td><td>\u3053\u3061\u3089\u304c\u30eb\u30fc\u30e0\u30ad\u30fc\u3067\u3059\u3002<\/td><\/tr><tr><td>We\u2019ll hold your rooms for you until 10 PM.<\/td><td>\u591c10\u6642\u307e\u3067\u304a\u90e8\u5c4b\u3092\u78ba\u4fdd\u3044\u305f\u3057\u307e\u3059\u3002<\/td><\/tr><tr><td>Would you like any help with your luggage?<\/td><td>\u304a\u8377\u7269\u306e\u304a\u624b\u4f1d\u3044\u3092\u3044\u305f\u3057\u307e\u3057\u3087\u3046\u304b\uff1f<\/td><\/tr><tr><td>Do you want a smoking or non-smoking room?<\/td><td>\u55ab\u7159\u5ba4\u3068\u7981\u7159\u5ba4\u3001\u3069\u3061\u3089\u3092\u3054\u5e0c\u671b\u3067\u3059\u304b\uff1f<\/td><\/tr><tr><td>Would you like a wake-up call?<\/td><td>\u30e2\u30fc\u30cb\u30f3\u30b0\u30b3\u30fc\u30eb\u3092\u3054\u5e0c\u671b\u3067\u3059\u304b\uff1f<\/td><\/tr><tr><td>Our staff is available 24\/7 to assist you during your stay.<\/td><td>\u3054\u6ede\u5728\u4e2d\u306f24\u6642\u9593\u5bfe\u5fdc\u306e\u30b9\u30bf\u30c3\u30d5\u304c\u5e38\u99d0\u3057\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td>Our breakfast is served from 7 AM to 9 AM<\/td><td>\u671d\u98df\u306f7\u6642\u304b\u30899\u6642\u307e\u3067\u3054\u63d0\u4f9b\u3057\u3066\u304a\u308a\u307e\u3059\u3002<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">3. \u304a\u5ba2\u69d8\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u5fdc\u3059\u308b\u969b\u306e\u30d5\u30ec\u30fc\u30ba<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>\u30d5\u30ec\u30fc\u30ba<\/strong><\/th><th><strong>\u610f\u5473<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Your room is ready.<\/td><td>\u304a\u90e8\u5c4b\u306e\u6e96\u5099\u304c\u3067\u304d\u3066\u304a\u308a\u307e\u3059\u3002<\/td><\/tr><tr><td>I\u2019m sorry, but we\u2019re full\/ Sorry, but we don\u2019t have any rooms available.<\/td><td>\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u304c\u3001\u6e80\u5ba4\u3067\u3059\u3002<\/td><\/tr><tr><td>Glad to be of service!<\/td><td>\u559c\u3093\u3067\u304a\u624b\u4f1d\u3044\u3044\u305f\u3057\u307e\u3059\uff01<\/td><\/tr><tr><td>I\u2019m sorry, all our rooms are fully occupied.<\/td><td>\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u304c\u3001\u5168\u3066\u306e\u90e8\u5c4b\u304c\u57cb\u307e\u3063\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td>Unfortunately, we don\u2019t offer that service.<\/td><td>\u6b8b\u5ff5\u306a\u304c\u3089\u305d\u306e\u30b5\u30fc\u30d3\u30b9\u306f\u63d0\u4f9b\u3057\u3066\u304a\u308a\u307e\u305b\u3093\u3002<\/td><\/tr><tr><td>Is there anything that I can help you with?<\/td><td>\u4f55\u304b\u4ed6\u306b\u304a\u624b\u4f1d\u3044\u3067\u304d\u308b\u3053\u3068\u306f\u3054\u3056\u3044\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>We hope you enjoyed staying with us.<\/td><td>\u3054\u6ede\u5728\u3092\u697d\u3057\u3093\u3067\u3044\u305f\u3060\u3051\u307e\u3057\u305f\u3067\u3057\u3087\u3046\u304b\u3002<\/td><\/tr><tr><td>I apologize, but we\u2019re unable to accommodate that.<\/td><td>\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u304c\u3001\u305d\u308c\u306b\u306f\u5bfe\u5fdc\u3067\u304d\u307e\u305b\u3093\u3002<\/td><\/tr><tr><td>Thank you for choosing our hotel. Have a good journey!<\/td><td>\u5f53\u30db\u30c6\u30eb\u3092\u304a\u9078\u3073\u3044\u305f\u3060\u304d\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3057\u305f\u3002\u826f\u3044\u65c5\u3092\uff01<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:24px\">IV. \u304a\u5ba2\u69d8\u304c\u4f7f\u3048\u308b\u30db\u30c6\u30eb\u3067\u306e\u82f1\u4f1a\u8a71\u30d5\u30ec\u30fc\u30ba<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">1. \u90e8\u5c4b\u3092\u4e88\u7d04\u3057\u305f\u3044\u3068\u304d\u306e\u30d5\u30ec\u30fc\u30ba<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>\u30d5\u30ec\u30fc\u30ba<\/strong><\/th><th><strong>\u610f\u5473<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Do you have any vacancies?<\/td><td>\u7a7a\u5ba4\u306f\u3042\u308a\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>I\u2019d like to make a reservation for next Sunday.<\/td><td>\u6765\u9031\u306e\u65e5\u66dc\u65e5\u306b\u4e88\u7d04\u3057\u305f\u3044\u306e\u3067\u3059\u304c\u3002<\/td><\/tr><tr><td>Does your hotel have an available room?<\/td><td>\u3053\u306e\u30db\u30c6\u30eb\u306b\u7a7a\u3044\u3066\u3044\u308b\u90e8\u5c4b\u306f\u3042\u308a\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>I want to book a single room, please?<\/td><td>\u30b7\u30f3\u30b0\u30eb\u30eb\u30fc\u30e0\u3092\u4e88\u7d04\u3057\u305f\u3044\u306e\u3067\u3059\u304c\u3002<\/td><\/tr><tr><td>Hello, I have got a reservation.<\/td><td>\u3053\u3093\u306b\u3061\u306f\u3001\u4e88\u7d04\u3057\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td>Could I see the room?<\/td><td>\u90e8\u5c4b\u3092\u898b\u305b\u3066\u3082\u3089\u3048\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>Ok, I\u2019ll take it.<\/td><td>\u3044\u3044\u3067\u3059\u306d\u3001\u305d\u306e\u90e8\u5c4b\u306b\u3057\u307e\u3059\u3002<\/td><\/tr><tr><td>Are meals included?<\/td><td>\u98df\u4e8b\u306f\u542b\u307e\u308c\u3066\u3044\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>I\u2019d like to check out.<\/td><td>\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\u3092\u304a\u9858\u3044\u3057\u307e\u3059\u3002<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">2. \u30db\u30c6\u30eb\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u5c0b\u306d\u305f\u3044\u3068\u304d\u306e\u30d5\u30ec\u30fc\u30ba<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\" style=\"font-size:15px\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>\u30d5\u30ec\u30fc\u30ba<\/strong><\/th><th><strong>\u610f\u5473<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Is there a sauna in the hotel?<\/td><td>\u30db\u30c6\u30eb\u306b\u30b5\u30a6\u30ca\u306f\u3042\u308a\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>Does the room have a TV\/ air conditioner?<\/td><td>\u90e8\u5c4b\u306b\u30c6\u30ec\u30d3\/\u30a8\u30a2\u30b3\u30f3\u306f\u3042\u308a\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>Is there a swimming pool\/ gym?<\/td><td>\u30d7\u30fc\u30eb\/\u30b8\u30e0\u306f\u3042\u308a\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>Where do we have breakfast?<\/td><td>\u671d\u98df\u306f\u3069\u3053\u3067\u98df\u3079\u3089\u308c\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>Would it be possible to have a late check-out?<\/td><td>\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\u3092\u9045\u3089\u305b\u3066\u3082\u3089\u3048\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>Are there any restaurants in your hotel?<\/td><td>\u30db\u30c6\u30eb\u306b\u30ec\u30b9\u30c8\u30e9\u30f3\u306f\u3042\u308a\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>Can I have some shampoo, please?<\/td><td>\u30b7\u30e3\u30f3\u30d7\u30fc\u3092\u3044\u305f\u3060\u3051\u307e\u3059\u304b\uff1f<\/td><\/tr><tr><td>How can I turn on the electric water heater?<\/td><td>\u7d66\u6e6f\u5668\u306e\u30b9\u30a4\u30c3\u30c1\u306f\u3069\u3046\u3084\u3063\u3066\u5165\u308c\u308b\u306e\u3067\u3059\u304b\uff1f<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001MochiMochi\u304c\u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u3067\u4f7f\u3048\u308b\u82f1\u8a9e\u306e\u5358\u8a9e\u3084\u30d5\u30ec\u30fc\u30ba\u3092\u307e\u3068\u3081\u307e\u3057\u305f\u3002\u30d5\u30ed\u30f3\u30c8\u696d\u52d9\u306b\u5f79\u7acb\u3064\u77e5\u8b58\u3092\u8eab\u306b\u3064\u3051\u3001\u81ea\u4fe1\u3092\u6301\u3063\u3066\u63a5\u5ba2\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002\u7df4\u7fd2\u3092\u7d9a\u3051\u3001\u82f1\u4f1a\u8a71\u529b\u3092\u3055\u3089\u306b\u9ad8\u3081\u3066\u304f\u3060\u3055\u3044\u3002\u6210\u529f\u3092\u304a\u7948\u308a\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u3082\u3057\u3042\u306a\u305f\u304c\u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u30b9\u30bf\u30c3\u30d5\u306b\u306a\u308a\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u308b\u306a\u3089\u3001\u5916\u56fd\u4eba\u89b3\u5149\u5ba2\u3068\u63a5\u3059\u308b\u3053\u3068\u306f\u907f\u3051\u3089\u308c\u306a\u3044\u3067\u3057\u3087\u3046\u3002\u3060\u304b\u3089\u3053\u305d\u3001\u30db\u30c6\u30eb\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u9023\u3059\u308b\u82f1\u4f1a\u8a71\u529b\u3092\u8eab\u306b\u3064\u3051\u3001\u3042\u3089\u3086\u308b\u72b6\u6cc1\u306b\u81ea\u4fe1\u3092\u6301\u3063\u3066\u5bfe\u51e6\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u4eca\u65e5\u306fMochiMochi\u3068\u4e00\u7dd2\u306b\u3001\u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u3067\u4f7f\u3048\u308b\u82f1\u4f1a\u8a71\u30d5\u30ec\u30fc\u30ba\u3084\u899a\u3048\u3066\u304a\u304d\u305f\u3044\u5358\u8a9e\u3092\u30c1\u30a7\u30c3\u30af\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002 I. \u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u696d\u52d9\u306b\u3064\u3044\u3066\u306e\u6982\u8981 \u30d5\u30ed\u30f3\u30c8\u30b9\u30bf\u30c3\u30d5\u3001\u307e\u305f\u306f\u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u4fc2\u306f\u3001\u305d\u306e\u4f01\u696d\u3092\u4ee3\u8868\u3059\u308b\u5b58\u5728\u3068\u3057\u3066\u898b\u3089\u308c\u307e\u3059\u3002\u306a\u305c\u306a\u3089\u3001\u5f7c\u3089\u306f\u6700\u521d\u306b\u304a\u5ba2\u69d8\u3092\u304a\u8fce\u3048\u3057\u3001\u76f4\u63a5\u5bfe\u5fdc\u3059\u308b\u5f79\u5272\u3092\u62c5\u3046\u304b\u3089\u3067\u3059\u3002 \u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u696d\u52d9\u306b\u306f\u3001\u30ed\u30d3\u30fc\u3067\u306e\u5ba2\u306e\u304a\u8fce\u3048\u3001\u96fb\u8a71\u3067\u306e\u5bfe\u5fdc\u3084\u554f\u3044\u5408\u308f\u305b\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u3001\u30c1\u30a7\u30c3\u30af\u30a4\u30f3\u304a\u3088\u3073\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\u624b\u7d9a\u304d\u306e\u5b9f\u65bd\u304c\u542b\u307e\u308c\u307e\u3059\u3002 \u56fd\u969b\u7684\u306a\u65c5\u884c\u8005\u306e\u6570\u304c\u5897\u52a0\u3059\u308b\u4e2d\u3001\u30d5\u30ed\u30f3\u30c8\u30b9\u30bf\u30c3\u30d5\u306b\u6c42\u3081\u3089\u308c\u308b\u82f1\u8a9e\u529b\u3082\u9ad8\u304f\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u30d5\u30ed\u30f3\u30c8\u30b9\u30bf\u30c3\u30d5\u306f\u3001\u65e5\u5e38\u4f1a\u8a71\u306e\u82f1\u8a9e\u529b\u3060\u3051\u3067\u306a\u304f\u3001\u696d\u754c\u7279\u6709\u306e\u5c02\u9580\u7528\u8a9e\u3082\u7406\u89e3\u3057\u3066\u3001\u304a\u5ba2\u69d8\u306e\u8981\u6c42\u306b\u5fdc\u3048\u3089\u308c\u308b\u3088\u3046\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 II. \u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u3067\u4f7f\u3048\u308b\u82f1\u8a9e\u5358\u8a9e\u96c6 1. \u30db\u30c6\u30eb\u306e\u90e8\u5c4b\u306e\u7a2e\u985e\u306b\u95a2\u3059\u308b\u5358\u8a9e 2. \u30db\u30c6\u30eb\u306e\u8077\u4f4d\u306b\u95a2\u3059\u308b\u5358\u8a9e 3. \u30db\u30c6\u30eb\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u30a8\u30ea\u30a2\u306b\u95a2\u3059\u308b\u5358\u8a9e 4. \u90e8\u5c4b\u306e\u4e2d\u306e\u7269\u306b\u95a2\u3059\u308b\u5358\u8a9e 5. \u30db\u30c6\u30eb\u306e\u4e88\u7d04\u3084\u652f\u6255\u3044\u306b\u95a2\u3059\u308b\u5358\u8a9e \u5f93\u6765\u306e\u7d19\u306b\u5358\u8a9e\u3092\u66f8\u304d\u7559\u3081\u308b\u65b9\u6cd5\u3067\u306f\u3001\u82f1\u5358\u8a9e\u3092\u77ed\u671f\u9593\u3067\u899a\u3048\u308b\u3053\u3068\u306f\u3067\u304d\u3066\u3082\u3001\u9577\u671f\u7684\u306a\u8a18\u61b6\u306b\u306f\u3064\u306a\u304c\u308a\u307e\u305b\u3093\u3002\u5358\u8a9e\u3092\u52b9\u7387\u3088\u304f\u3001\u305d\u3057\u3066\u9577\u304f\u8a18\u61b6\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u3088\u308a\u79d1\u5b66\u7684\u306a\u5b66\u7fd2\u65b9\u6cd5\u304c\u5fc5\u8981\u3067\u3059\u3002MochiVocab\u30a2\u30d7\u30ea\u306f\u3001\u3042\u306a\u305f\u306e\u5358\u8a9e\u5b66\u7fd2\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b\u958b\u767a\u3055\u308c\u307e\u3057\u305f\u3002 MochiVocab\u306f\u3001\u5206\u6563\u53cd\u5fa9\u6cd5\uff08spaced&hellip;<\/p>\n","protected":false},"author":1,"featured_media":12761,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[373],"tags":[],"class_list":["post-12760","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-english-communication-ja","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u30db\u30c6\u30eb\u306e\u30d5\u30ed\u30f3\u30c8\u3067\u4f7f\u3048\u308b\u4e00\u822c\u7684\u306a\u82f1\u4f1a\u8a71\u30d5\u30ec\u30fc\u30ba\u307e\u3068\u3081<\/title>\n<meta name=\"description\" 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