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“Moshi Moshi”: The Japanese phone greeting explained

moshi moshi meaning

Understand the meaning of “Moshi Moshi”

In Japanese, the phrase “Moshi moshi” (もしもし) is a type of greeting used when answering the phone, equivalent to saying “hello.” or “I speak I speak”. However, in some cases, its use extends beyond just a simple “hello”. Understanding “moshi moshi” provides a glimpse into Japanese communication etiquette, cultural norms, and linguistic history.

moshi moshi meaning in japanese
“Moshi Moshi” meaning in Japanese

Origins of “Moshi Moshi” in Japanese

The origins of “moshi moshi” are deeply rooted in Japanese history and language. The phrase derives from the verb “mōsu” an honorific alternative to “say” or “speak” used historically in polite conversation. The repetition of “moshi” in “moshi moshi” is not just a stylistic choice; it serves a practical function. Originally, this repetition helped to ensure that the telephone connection was clear, a necessary check when telephone technology was still in its infancy in Japan.


Pronunciation and use of “Moshi Moshi” in Japanese

Pronouncing “moshi moshi” correctly involves emphasizing each syllable equally: mo-shi mo-shi. It is crucial not only to articulate clearly but also to maintain the melodic intonation typical of Japanese phrases, which often plays a role in polite speech.

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When and how to use “Moshi Moshi” in Japan

In telephone conversations

moshi moshi meaning
The meaning of moshi moshi: Hello on a phone call

“Moshi moshi” is primarily used to answer personal phone calls. It signals that the speaker is attentive and ready to begin a conversation. It’s typically used when the caller is unknown or when the call is informal. For example, when you receive a call and you’re unsure who is on the other line, a polite “moshi moshi?” can indicate your readiness to talk while also prompting the caller to identify themselves.

As an attention-getter

Less commonly, “moshi moshi” can be used to attract someone’s attention, akin to saying “excuse me” in English. This usage, however, is more nuanced and can depend significantly on the context and the nature of the relationship between the people involved.


How to respond to “Moshi Moshi”

Responding to “moshi moshi” is straightforward. If someone greets you with “moshi moshi” during a phone call, a simple reply would be “hai, moshi moshi” (はい、もしもし), which translates to “yes, hello.” This acknowledges the caller and confirms that you can hear each other clearly.


Other similar phrases for phone conversations

While “moshi moshi” is widely recognized and used, there are other phrases suitable for telephone conversations, especially in more formal contexts:

  • お電話ありがとうございます (Oodenwa arigatou gozaimasu): “Thank you for calling,” used in business or formal calls.
  • 失礼ですが、[your name]です (Shitsurei desu ga, [your name] desu): “Excuse me, this is [your name],” often used when the caller needs to identify themselves in a formal or business setting.

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When not to use “Moshi Moshi”

Moshi moshi” is really only used to answer the phone. The only exception you might see in face-to-face conversation is asking someone if they’re still listening, as sort of a, “Hello? Anybody in there?”

And you can’t use it for your higher ups.

See, while moushimasu (申します) is the humble verb form, “moshi moshi“, though originally used to be polite, has evolved to be considered casual, general speech.

That means if you’re picking up a call from your manager or boss, it’s better to say hai (はい), which means a polite “yes”. 

And if you’re answering phones on behalf of your company, you can say something polite, like odenwa arigatou gozaimasu (お電話ありがとうございます) – “thank you for calling” – or osewa ni natte orimasu (お世話になっております), which approximately means “I appreciate all you’ve done for us”, and is commonly used in Japan.

But with your friends and family? “Moshi moshi” away.


Mastering Japanese telephone etiquette

Learning key phrases like “moshi moshi” is essential not just for mastering vocabulary but for understanding Japanese etiquette. Here are some tips to effectively learn and use these conversational phrases:

  • Contextual learning: Always learn phrases within the context they are used. “Moshi moshi” is used when answering the phone, similar to saying “hello” in English. Knowing the right context helps in using the phrases accurately.
  • Regular practice: Consistent practice is vital. Use flashcards, language apps, or practice with a language partner to reinforce your learning.
  • Use spaced repetition: Apps like MochiKanji-Learn Japanese are excellent for learning vocabulary through spaced repetition techniques. This technique helps you remember phrases and words by reviewing them at gradually increasing intervals. In addition, MochiKanji also provides conversation courses where you can learn how to use vocabulary like “moshi moshi” accurately, with real scenarios like a native speaker.
moshi moshi meaning

MochiKanji is an excellent application for those who want to improve their daily conversational skills in Japanese. With a variety of conversational topics, you will learn with two cute characters, Mochi and Michi, making learning more fun and lively. The outstanding feature of the application is “Golden Time”, which reminds you to review at the time when your brain is most capable of memorizing, helping you optimize your study time based on the most effective learning periods.

  • Listen and repeat: Mimic native speakers to get the pronunciation right. Watching Japanese shows, listening to podcasts, or using language learning apps with audio features can be very helpful.
  • Engage in conversations: Practice speaking with native speakers whenever possible. This real-world practice will help you become more comfortable using new vocabulary in conversations.

By following these tips and utilizing resources like MochiKanji, you’ll be well on your way to mastering Japanese conversational phrases. Understanding and using these expressions correctly will enhance your communication skills and show respect for Japanese cultural norms.

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